Terms and Conditions


Last updated: 10-18-2024



Welcome to

My Gym Bro LLC

. Please read these Terms and Conditions carefully before using our services, including the receipt of SMS notifications, promotions, and reminders. By opting in, you agree to abide by these Terms and Conditions. If you disagree with any part of these terms, you should refrain from using our services.



1. General Information


My Gym Bro LLC

(“We”, “Us”, or “Our”) offers SMS notifications, including appointment reminders, promotional messages, and informational updates. By providing your phone number and opting in, you consent to receive these SMS messages from us.



Standard message and data rates may apply depending on your carrier and plan. You may receive up to 30 messages per month, subject to change based on the nature of your engagement with

My Gym Bro LLC

.



2. Opting In


By opting into our SMS marketing services, you are agreeing to receive appointment reminders, promotional offers, and notifications related to

My Gym Bro LLC

. You may opt-in through the following methods:



Website forms: By providing your phone number and checking the opt-in box, you agree to receive SMS communications.


Appointment booking: By booking an appointment and providing your phone number, you consent to receiving SMS appointment reminders and promotional offers.


Keyword-based opt-ins: Texting “START”, “SUBSCRIBE”, or “YES” to our designated SMS number signifies your consent to receive SMS communications.



Opt-in Message Example:


“Welcome to

My Gym Bro LLC

! By opting in, you agree to receive updates and offers from us. For more info, visit Our Website. Need assistance? Call or text us at (970) 684-4333

. Reply YES to confirm your opt-in or STOP to unsubscribe.”



3. Message Frequency


The number of SMS messages you will receive may vary depending on your interaction with us. You can expect to receive:



Appointment confirmations and reminders based on your bookings.


Promotional offers, special deals, and fitness tips.


Relevant updates regarding our services.



You may receive up to

7

messages per week, depending on your preferences.



4. Opting Out


You may opt-out of receiving SMS messages at any time. To stop receiving messages, text “STOP” to the number you received the message from. Once we receive your opt-out request, we will send you a confirmation message and will no longer send SMS messages to your number unless you opt-in again.



Opt-out Message Example:


“Reply STOP to unsubscribe. You will no longer receive messages from

My Gym Bro LLC

.”



5. Help & Support


If you need help or have any questions about our SMS service, you can text “HELP” to the number from which you received messages. You can also contact us directly via email at [email protected] or by phone at 970-371-5985.



Help Message Example:


“Reply HELP for help. Need further assistance? Call us at 970-371-5985.”



6. Data Rates


Standard message and data rates may apply. Your mobile carrier’s rates and fees may apply to any SMS communication we send. Please check with your mobile carrier for details on your data plan and any applicable fees.



7. Privacy Policy


Your privacy is important to us. We are committed to protecting your personal information. By opting into SMS communications, you agree that we may store your phone number and other personal data, which we will use solely to send you relevant updates, promotions, and reminders. We will not sell or share your data with third parties without your consent.



For more details, please review our full

Privacy Policy.



8. User Responsibilities


By opting into our SMS services, you acknowledge and agree that:



You are the account holder or have authorization from the account holder of the mobile phone number provided to receive text messages.


You are at least 18 years old or have the consent of a parent or guardian.


You understand and agree to the terms and conditions set forth in this document, including your ability to opt out at any time.



9. Modifications to These Terms


We reserve the right to change or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our SMS services after such changes will signify your acceptance of the revised terms.



10. Liability


We are not responsible for any delays or failures in receiving SMS messages, as delivery is subject to the effective transmission from your mobile carrier and processing by your device. By using our services, you agree that

My Gym Bro LLC

will not be held liable for any delays, failures, or any indirect or direct consequences of your participation in our SMS services.



11. 10DLC Compliance


We comply with all applicable

10DLC

(10-digit long code) rules and regulations for SMS communication. This includes ensuring that all promotional, marketing, and appointment-related SMS communications follow industry standards for messaging frequency, consent, and transparency.



End-User Consent for A2P 10DLC Messaging:


By providing your phone number and opting in, you acknowledge that:



You have given explicit consent to receive SMS messages from

My Gym Bro LLC

.


We comply with

A2P 10DLC

rules, including proper registration and transparency in all SMS communications.



12. Contact Information


If you have any questions about these Terms and Conditions or need further assistance, please contact us at:



Business Name

: My Gym Bro LLC


Contact Person

: Brandon Pennell


Phone Number

: 970-371-5985


Email Address

: [email protected]


Main Website

:

https://mygymbro.org/home